We will adhere to the “customer-centric, integrity-based” principle to provide our clients with the highest quality goods and services, but for any fraudulent behavior, we will retain the right to pursue legal responsibility. The final interpretation of this rule belongs to our company.
Return and exchange instructions:
1. The outer packaging, accessories, tag, manual, etc. of the returned goods must be in good condition;
2, must not have used, washed traces, no damage in the face/inside, does not affect the secondary sales;
3. Return and exchange must be reflected in the 7-day rule, and the expired right has no right to deal with it.
4. We are not responsible for the return and exchange of goods damaged by the appearance, outer packaging, accessories and performance of the products caused by customer responsibility.
5, do not contact the company’s customer service, do not take photo vouchers directly returned goods, our company has the right not to accept.
6. If the goods are damaged after the arrival of the shipment, please contact the online customer service directly.
7, the product is indeed a quality problem (non-human damage), you need to contact the customer service center to confirm the return, no confirmation will not be returned.
8. Within 7 days after receiving the goods, it can be returned after the test is indeed an internal quality problem. Broken outer packaging, machine scratches, torn labels, product serial numbers, anti-counterfeiting marks, or accessories (including gifts) are in short supply and will not be returned.
